When return happens, packages will return to our warehouse and you will need to contact the owner who is going be responsible for return shipping charge. We help ship the package to the store and the service fee is 400 yen.

Returing process
  1. Add merchant’s address into Mailing addresses.

  2. Provide return label and spicify item. (Send the label to online customer channel or service mail)

  3. Note the item is for return when Notify shipping.

  4. Choose merchant’s address as recipient when order go to Payment notification.

Note: 400 yen/10 USD handling fee will be charged for returning one parcel.