Japan warehouse fees
|Package final weight (kg)||Fee (JPY)/kg|
|For example: Service fee for a package weighing 11.11 kg= 11.11*100 yen= 1,111 JPY. It’s not including international shipping fee.|
|Taking photos of a whole package||300 JPY||
Presenting 1 photo of a package as a whole to make sure the items/ numbers inside are correct.
|Taking close-up photos of a certain item(s)||300 JPY||
Presenting at most 6 photos of an item from 6 different sides.
|Removing packaging/ outer boxes||100 JPY/ package||Removing unwanted packaging materials to reduce size and weight.|
|Teapot leaking test||300 JPY/ package||The method for examine leakage are by filling up the teapot and place a paper towel under it for inspection. The inspection period will be 24 hours.|
|Remove packaging||$9||Remove unwanted part of package.(e.g., picture frame) please tick the checkbox and write the part you want us to remove for you. Waste disposal fee will be charged for this service.|
|*Please kindly contact our customer service team for additional requirements that are not listed.|
Transbang stores packages free of charge for a period of 60 days from the date of receival from merchants to Transbang warehouse.
Each item is charged for 50 JPY each day, starting from day 61.
After receiving a payment notification, it should be paid within 14 days.
Each item in the payment notification is charged 50 JPY each day, starting from day 15.
The maximum storage time for each package is 120 days since the date of receival from merchants to Transbang warehouse. After 120 days of storage, the goods will be deemed abandoned and thus may be disposed of without incurring any liability to the customer or Transbang or any other party.
|Box Type #||Dimension (L*W*H) (cm)||Weight (kg)||Carton Cost (JPY)|
|No extra service fees will be charged if one package contains less than 20 items. Starting from the 21st item, an additional 100 JPY will be charged for each item.|
|Box Type #||Charge for General Goods (JPY)||Charge for Wine Products (JPY)|
|#150||200 JPY||Not available|
|#300||600 JPY||600 JPY(1 to 2 bottles)|
|#400||800 JPY||800 JPY(1 to 2 bottles)|
|#500||1000 JPY||1500 (1 to 6 bottles)
Starting from the 7th bottle, an additional 100 JPY will be charged for each bottle.
1. Alcohol liquor are inapplicable to "Single package express service". It's mandatory to pack them with protective materials to provide stronger protection.
2. Each wine bottle will be charged 300 JPY for special handling fee.
3. For example: 7 bottles of wine packed in a #500 box, the total charge is 4200 JPY.
|Package Separation: Packing items into multiple boxes||100 JPY/per box
100 JPY to separate packages into two boxes; 200 JPY to separate into three; 300 JPY into four, and so on.
|Sending packages domestically (Japan local address)||400 JPY/per package|
|Returning packages to the seller||400 JPY/per package|
|Requesting for repacking/ Change delivery method||When repacking or change delivery method requirements come in after packages are packed and sealed, each box will be charged 1000 JPY.|
|Requesting for repacking prohibited items||1000 JPY/per package|
|Average Weight/ item (kg)||Additional charge (JPY)|
|Over 30kg||2000 JPY|
|For example: If a package with 2 items weights 15 kg, the average weight for each item is 7.5 kg. No overweight fees will be charged.|
|Japan Post_EMS Insured Rates||Japan Post_AIR, SEA, SAL Insured Rates|
|Declared Value (JPY)||Additional Charge (JPY)||Declared Value (JPY)||Additional Charge (JPY)|
|Up to 20,000||0||Up to 20,000||400|
|EMS maximum compensation: 2 million. Visit Japan Post EMS introduction.||AIR, SEA, SAL maximum compensation: 124,724 Visit Japan Post introduction.|
Japan Post_EMS: a declared value under 20,000 JPY is no additional charge for insurance. If the declared value is over 20,000 JPY, the claim amount can be upgraded by paying plus 50 JPY per 20,000 JPY.
For example: a package declared between 20,001 to 40,000 JPY is charged 50 JPY for insurance; a package declared between 40,001 to 60,000 JPY is charged 100 JPY, and so on.
Japan Post_AIR, SEA, SAL: a declared value under 20,000 JPY is charged 400 JPY for insurance. If the declared value is over 20,000 JPY, plus 50 JPY per 20,000 JPY to upgrade the claim amount.
For example: packages declared between 20,001 to 40,000 JPY are charged 450 JPY for insurance; packages declared between 40,001 to 60,000 JPY are charged 500 JPY, and so on.
|For a more detailed insurance program, please kindly contact our customer service team or visit Japan Post website.|