Latest news

Announcement

Parcel and registered name (Chinese, English and Katakana) need to be the same

2021-03-11 01:37:59

Dear TRANSBANG members, Thank you for your continued support and attention. In order to speed up the warehouse operation and prevent the illegal and improper uses of our warehouse address, from now on, only the packages under registered accounts and usernames (Chinese, English and Katakana) will be stocked in. Also, to improve the service quality, we will no longer provide services for non-registered users. Services include but not limited to package enquiries, delivery checks, and receipts. Thank you for your support.

Important

US FedEx Service maintenance notification

2021-07-16 01:46:41

Dear Transbang members, To cooperate with FedEx system maintenance, Transbang US Warehouse will temporarily stop FedEx relevant services including calculating shipping fee, making payments, and tracking packages from 2021/07/17 09:00 p.m. CT — 2021/07/18 01:00 a.m. CT. Please do not make any payment until the maintenance is finished. Sorry for any inconvenience caused. Thanks for your support and cooperation.

Important

JP Warehouse_Tentative Extra Charge for EMS

2021-05-24 07:36:02

Dear Transbang members, The international transportation costs have unavoidably risen due to the significant reduction of flights. According to the JP Post policy, a tentative extra charge, starting on June 1st 2021, will be applied to EMS items destined for North America, Central America, Oceania, the Middle East and Europe. Visit JP Post website for detailed information: https://www.post.japanpost.jp/notification/pressrelease/2021/00_honsha/0415_01.html Please contact our service team if there is any problem about shipping and delivery. Thanks for your support and cooperation.

The US Warehouse Will Take a Day off on 05 Jul, 2021.

2021-06-29 07:02:30

The US Warehouse Will Take a Day off on 05 July, 2021 because Sunday is Independence Day on 04 July, 2021 the US time.

US PME、PMI Service maintenance notification

2021-06-04 06:15:31

Dear Transbang members, To cooperate with PME、PMI system maintenance, Transbang US Warehouse will temporarily stop PME、PMI relevant services including calculating shipping fee, making payments, and tracking packages from 2021/06/13 09:30 p.m. ET — 2021/06/13 10:30 p.m. ET. Please do not make any payment until the maintenance is finished. Sorry for any inconvenience caused. Thanks for your support and cooperation.

JP Warehouse_EMS Resumption to the United States of America

2021-05-24 07:39:19

Dear Transbang members, JP Post will resume accepting EMS to the US on June 1st 2021. Visit JP Post website for detailed information: https://www.post.japanpost.jp/int/information/2021/0513_01.html Please contact our service team if there is any problem about shipping and delivery. Thanks for your support and cooperation.

US FedEx Service maintenance notification

2021-03-19 05:10:49

Dear Transbang members, To cooperate with FedEx system maintenance, Transbang US Warehouse will temporarily stop FedEx relevant services including calculating shipping fee, making payments, and tracking packages from 2021/03/20 12:00 p.m. CT — 2021/03/22 12:00 a.m. CT. Please do not make any payment until the maintenance is finished. Sorry for any inconvenience caused. Thanks for your support and cooperation.

US warehouse_ Day off on Feb.16, 2021

2021-02-17 03:17:58

A severe snowstorm strikes the US over the last couple of days. Hence, the US warehouse will be closed on Feb.16 regarding the safety of employees. Thanks for your support and understanding.

Transbang's Holiday Hours for Chinese New Year

2021-02-09 06:07:04

Dear Transbang members, The Lunar New Year is around the corner, there’s a slight adjustment in the business hours. Service team: Opening from 09:00-16:00 on Feb.11 New Year’s Eve, and 09:00-18:00 as usual the day after. US warehouse: Business hours are unaffected, only opening from 09:00-15:00 on Feb.11 New Year’s Eve, All deliveries are severely delayed for multiple reasons, covid-19, Christmas/new year holidays, spring break, to name just a few. *Customs in Taiwan, China, Hong Kong, and Macau are off during the new year, which would lead to a delay in customs clearance. Japan warehouse: Business hours are unaffected. Day off on Sundays. Deliveries will be delayed due to covid-19 and spring break. *Customs in Taiwan, China, Hong Kong, and Macau are off during the new year, which would lead to a delay in customs clearance. Thank you for all your support and consideration. We wish you a very happy Lunar New Year!!

The US Warehouse Will Take a Day off on 15 Feb, 2021.

2021-02-08 01:55:20

The US warehouse and the US Post will take a day off on the Presidents'Day (15 Feb, 2021 EST)