Latest news


Transbang's Holiday Hours for Chinese New Year

2023-01-13 02:41:14

Dear Transbang members, The Lunar New Year is around the corner, there’s a slight adjustment in the business hours. Service team: Opening from 09:00-16:00 on Jan.21 New Year’s Eve, and 09:00-18:00 as usual the day after. US warehouse: Business hours are unaffected. All deliveries are severely delayed for multiple reasons, covid-19, Christmas/new year holidays, spring break, to name just a few. *Customs in Taiwan, China, Hong Kong, and Macau are off during the new year, which would lead to a delay in customs clearance. Japan warehouse: Business hours are unaffected. Day off on Sundays. Deliveries will be delayed due to covid-19 and spring break. *Customs in Taiwan, China, Hong Kong, and Macau are off during the new year, which would lead to a delay in customs clearance. Thank you for all your support and consideration. We wish you a very happy Lunar New Year!!


JP Warehouse_EMS/SEA Resumption to China

2022-07-28 04:17:40

Dear Transbang members, JP Post will resume accepting EMS/SEA to China on July 29st 2022. Visit JP Post website for detailed information: Please contact our service team if there is any problem about shipping and delivery. Thanks for your support and cooperation.


Japan Post: Delivery by SEA to Ukraine Suspended.

2022-06-23 08:12:09

Dear Transbang members, The Japan Post announced that mail items destined to Ukraine by SEA has been suspended . EMS/AIR remains available. Contact our service team if there are any questions. Click here for more information:


ATTENTION! US-China HAT service termination

2022-02-19 08:40:14

Dear Transbang members, Recently, HAT shipping regulations have been changed several times and got much stricter than usual due to the impact of covid-19 pandemic, which largely affected the shipping time. Therefore, HAT has informed the US warehouse on Feb. 18, 2022 that they no longer provide shipping service. We really appreciate the support from every precious member all this time. Now that HAT terminated their US-China courier service, Transbang is in search of a new shipping choice for our customers. Let’s stay tuned and look forward to a better forwarding experience in the near future together. Please contact our service team for any further questions. Yet again thanks for all your support and cooperation.


About U.S. warehouse transportation of battery products

2021-11-16 02:37:39

Dear Transbang members, The 2021 holiday shopping season is around the corner (Black Friday, Christmas, New Year, etc.). Packages containing “batteries” are sensitive items recently. If you’d like to ship something with batteries inside, it’s suggested you choose FedEx. Due to the strict inspection, USPS may return your parcels WITHOUT giving a refund if there are batteries inside. In this case, one will need to choose another shipping method and pay the shipping fee again. Thanks for your concern and cooperation.


JP warehouse packaging time delay

2020-09-19 23:44:29

Dear Transbang members, The spread of Covid-19 pandemic is still outrageous in Japa . Precautions are taken and realized in the Japan government and Transbang JP warehouse that less staff would be at work at the same time. Hence, the process of packaging would take 3 to 5 days more. Sorry for any inconvenience caused. Contact our service team if there is any problem. Thanks for your support and cooperation.


Parcel and registered name (Chinese, English and Katakana) need to be the same

2021-03-11 01:37:59

Dear TRANSBANG members, Thank you for your continued support and attention. In order to speed up the warehouse operation and prevent the illegal and improper uses of our warehouse address, from now on, only the packages under registered accounts and usernames (Chinese, English and Katakana) will be stocked in. Also, to improve the service quality, we will no longer provide services for non-registered users. Services include but not limited to package enquiries, delivery checks, and receipts. Thank you for your support.


Adjustment of parcel delivery during COVID-19 pandemic prevention

2020-07-02 10:25:15

As COVID-19 situation has changed every day, we are taking extra precautions to ensure the health and safety of our employees, which may contribute to additional delays in processing orders. Please be patient with it. If there are any inquiries, please contact our service team. Thanks for your accordingly.

Scheduled maintenance on Friday, January 13

2023-01-13 02:38:30

Transbang will undergo scheduled maintenance on Friday, January 13, 2023 for approximately one hours starting at 8 a.m. (JST) 9 a.m.(U.S.)
During this time, Transbang service will not be available.

Japan Post Raises Shipping Costs

2022-04-23 03:11:01

Dear Transbang members, A new notice from Japan Post indicates that the international shipping costs will increase from Jun. 1, 2022. For more information will be updated on the page. Transbang suggests our clients inform us to ship your parcels as soon as possible in case there’s any changes in the future. Here’s the link page of calculating shipping costs on Japan Post official website: Thanks for your support and cooperation.